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AI discovery booking

Show up when someone asks ChatGPT or Claude for a local provider. Assistants can find opted-in businesses and start a booking — customers still finish confirm and payment on BookingLink.

Before you start

  1. Complete Profile (name, address, bio) so search results look real.
  2. Turn Show in the near-me directory on — AI search only returns listed businesses.
  3. Keep Accept bookings on in Settings → Bookings.
  4. Keep Services and Availability current so assistants see real slots.
  5. Add a platform card under Settings → Billing so public booking stays unlocked.

See it in action

See it

AI booking docs customers and assistants use to connect

AI booking docs customers and assistants use to connect

Public setup docs at /docs/ai-booking explain connector URLs and handoff rules for assistants.

Turn AI discovery on

  1. Open Profile.
  2. Open the AI assistants section, find Allow AI assistants to book me, and turn it on.
  3. When it is on, copy the Claude connector URL shown under the toggle if you want to share the Claude custom connector.
  4. Point people (or your own docs) at /docs/ai-booking for ChatGPT Actions and Claude MCP setup.

AI search returns you only when Allow AI assistants to book me, near-me listing, and accept bookings are all on.

What the customer experiences

  1. Someone asks ChatGPT or Claude for a provider; the assistant searches opted-in listings.
  2. The assistant can list your services and check open slots (for we-come-to-you they should pass the customer's location so drive time is considered), then start a booking intent.
  3. The customer opens your public book link (`/book?intent=…`) with a “started in ChatGPT/Claude” banner.
  4. They confirm details and pay on your BookingLink page — never by giving a card to the assistant.
  5. The booking lands in Bookings like any other confirmed job.

Tips

  • Assistants never collect card numbers.
  • Treat AI discovery like another top-of-funnel channel next to near-me and your shared booking link.
  • If listing or accept-bookings is off, Profile shows a hint under the AI toggle until you fix it.
  • Keep /docs/ai-booking handy when someone asks how to connect an assistant.